CaliberPulse

With 2020 underway, we thought we’d share some key marketing trends from 2019 that will, no doubt, shape the year ahead. New technological developments dominated the marketing landscape, but print and traditional tactics still proved to be an essential part of the integrated marketing mix. Curious to know what marketing approaches were most effective last […]

Do you know one of the most powerful tools to drive openings in email subject lines? Asking questions. Asking a question in your subject line piques your audience’s interest, and gives them a promise of what they will find in the body of the email. At Caliber, we’re big believers in subject line questions. This […]

Do you know about .inc yet?

You may have heard the news that Google unveiled a major change in their algorithm today that will impact even the biggest brands’ search results. This change, which aims to give “mobile friendly” sites higher search rankings, was announced in February to allow for website updates. So what exactly is a “mobile friendly” website?

The way we do business has changed significantly in the digital age. Every aspect including lead generation, customer service and retention, branding and marketing has shifted into overdrive as customers are more empowered and informed than ever before with research tools at their fingertips. Reputation management is more challenging as customer touchpoints continuously emerge and […]

We’ve conducted our fair share of social media bootcamp sessions with clients from a variety of industries and two basic questions seem to always arise, “which social media platforms should I be using and how do you expect me to find time to do all of this?”

There is more to having a social media presence than just posting statuses. Having a branded Facebook page may help cultivate an audience or garner high numbers of “likes,” but if you only post one-way marketing or media messages, your audience will eventually lose interest. A page’s number of followers pales in value compared to interaction with them.

ICANN, the body that coordinates Internet names, has approved one of the biggest changes ever to the Internet’s domain name system. The change will allow companies/brands to own their own name after the dot—rather than using .com or .org. Effective January 12, 2012, companies will be able to create URLs with a branded touch, such as .nike, .mtv, or .newyork.

With smartphone usage growing exponentially, it is important to consider developing a mobile site to make accessing your website information easier for smartphone owners. Most often, those who visit a website from a mobile device know exactly what they’re looking for, which gives you the opportunity to simplify your website featuring its most relevant "on the go" (or quick reference) content. Mobile visitors will appreciate the simplicity and ease of navigation of a mobile site.

When delivering a branded message, the goal is to reinforce the image of your company or client. Using a consistent set of graphics, layout choices, and color palette in messaging reassures the receiver that what they are receiving is genuine and the message can be trusted. The simplest way to reinforce a brand online is to use the company's logo. Using a brand’s logo throughout the company’s social media and website helps to establish an official presence, even if the overall look and feel of the sites are ultimately dictated by the social sites. Using consistent branding via website, Facebook and Twitter pages emphasizes to visitors that what they are experiencing is an authentic message that can be trusted. So, what happens when one of those messaging venues suddenly strips away the look and feel of the brand?

JC Penney recently got its proverbial hand slapped by Google and has been banished to the bottom of organic search result listings. The company’s website was utilizing practices that while not illegal, are considered unethical in the practice of online search methods. These unethical practices are known as “black-hat” tactics, and while they can boost organic search rankings temporarily, they can also hurt the brand and reputation. Presumably such a well-known brand would have experts on their team that would know better than to engage in these strategies and only use “white-hat” or universally accepted practices. However, the company claims they were unaware anything unethical was taking pl

Are you visible to your customers online? Here is a simple test to determine how well you stack up with a “universal search.” Type your company name into a search engine. Are you the master of your own domain? If not, it’s possible that it is difficult for your customers to find you, especially when they aren’t looking for your company directly, but maybe searching for a resource for a particular product or service. Let’s break down the various parts of a search results page to see where you can improve the visibility of your company and own your universal search.