Don’t Think Customer Service Counts?
Desperate times call for desperate measures. And good customer service (see our earlier post from account director Dana Robbins-Murray) is one of the easiest ways to market your business.
These customers went to great lengths to track down the help they should have received on a first phone call to the business.
http://www.cnn.com/2009/LIVING/personal/05/28/lw.customer.service/index.html
Contact us for help communicating with your stakeholders, managing this crisis, or preparing your business contingency plan.
