Don’t Think Customer Service Counts?

Desperate times call for desperate measures. And good customer service (see our earlier post from account director Dana Robbins-Murray) is one of the easiest ways to market your business.

These customers went to great lengths to track down the help they should have received on a first phone call to the business.

http://www.cnn.com/2009/LIVING/personal/05/28/lw.customer.service/index.html



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