Caliber Group has launched to help businesses stay abreast of the latest consumer behaviors, opinions and marketing trends to survive and thrive. Our agency excels at building brands and relationships. We’re well versed in the use of both traditional and social media to educate, influence or persuade audiences. To deliver an effective message, we know you have to understand your clients/customers: what they want and what they need.

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You are viewing our posts from Automated Operators.

Don’t Think Customer Service Counts?

Desperate times call for desperate measures. And good customer service (see our earlier post from account director Dana Robbins-Murray) is one of the easiest ways to market your business. These customers went to great lengths to track down the help they should have received on a first phone call to the business.

May 28, 2009