CaliberPulse

Caliber Group has launched CaliberPulse.com to help businesses stay abreast of the latest consumer behaviors, opinions and marketing trends to survive and thrive. Our agency excels at building brands and relationships. We’re well versed in the use of both traditional and social media to educate, influence or persuade audiences. To deliver an effective message, we know you have to understand your clients/customers: what they want and what they need.

What can you expect to find on CaliberPulse.com?

  • National, regional and local consumer behavior trends and opinions.
  • Insider marketing, public relations and Web marketing trends and tips.

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Social Media Workshop a Success

More than a hundred attended our Smart Marketing Workshop on Social Media yesterday morning! “Using Social Media to Build Your Brand and Business” offered a introduction to social media while representatives from Metropolitan Tucson Convention and Visitors Bureau, the Arizona Daily Star, KOLD News 13 and Buffalo Exchange discussed how they’ve used social media to improve their businesses. Some of the takeaways I Twittered during the workshop, in case you missed either: If your demographic isn't using social media, don't wait another six months, get there before your customers do. Best Western has been using a travel blog to allow visitors to share tips and great experiences. Result: Best Western's site has grown 50 percent since creation. Customers who want to identify with a cause can identify with Kenneth Cole and interact with the clothing brand and its fans on its Awearness blog. Result: The clothing brand is reaching a niche customer demographic interested in identifying itself as socially conscious (Gen X anyone?). Hewlett Packard created a scavenger hunt using Twitter, offering free products and building brand awareness for HP. Result: they increased traffic to their Web site around the holiday season - great timing! Domino's Pizza used social media (YouTube) to successfully manage a crisis situation involving former employees and food safety. Result: Social Media proved an important PR tool as they reassured their customer base that their food is safe. Nature Conservancy used Digg to raise awareness by posting articles like, "14 easy ways to be an environmentalist." Result: they substantially increased the number of visitors to their Web site.

June 18, 2009