CaliberPulse
Caliber Group has launched CaliberPulse.com to help businesses stay abreast of the latest consumer behaviors, opinions and marketing trends to survive and thrive. Our agency excels at building brands and relationships. We’re well versed in the use of both traditional and social media to educate, influence or persuade audiences. To deliver an effective message, we know you have to understand your clients/customers: what they want and what they need.
What can you expect to find on CaliberPulse.com?
- National, regional and local consumer behavior trends and opinions.
- Insider marketing, public relations and Web marketing trends and tips.
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Your Business Will Get Ahead if You Look Through the Turn
I’m an avid motorcyclist. The current business environment feels a lot like some of the roads I’ve traveled, filled with sharp turns and unexpected hazards, but also plenty of promising pavement ahead. The events of the past few years have brought our profession into a new era of doing business. The pressure to perform is high. We’re asked to help business partners in ever-increasing ways—yet often with fewer resources—to anticipate change, enhance reputation, and deliver results that provide greater impact on business goals. Change of this magnitude also presents new opportunities for all PR pros. The trick is whether we’re “looking through the turn,” a fundamental principle of motorcycling that offers a great business insight. As you approach a turn, you must look where you want to go, rather than fixate on potential hazards within the turn itself. The challenge is keeping your eyes focused on where you want to end up while using your instincts and experience to make necessary adjustments—all at a moment’s notice. My firm is continually focused on looking through the turn for clients to help drive their business—and ours—forward in spite of the current environment. What’s working for us? Here are our five “driving” tips.
March 1, 2011
How Do Your Customers Really Feel About You?
It’s relatively common knowledge in the business industry that building on existing customer relationships is more cost effective than trying to attract new customers altogether. But before you start trying to upsell your existing customer base, it might be a good idea to find out how they really feel about your business. Such information could help you come up with a winning strategy that entices them to purchase more of your services. Asking a customer at the counter what they think of your business is like asking your significant other if he or she thinks you’ve gained weight. Some couples have the kind of open and honest relationships that allow them to successfully navigate such a sensitive topic. Other couples might squirm and feel awkward. Or worse yet, the relationship is already lost and someone may take the opportunity to hurt the other.
February 9, 2011
